Why can't Acer inform the owner of A500 about the OTA update. All is kep't so secret and it ends up in roumers and all kind of discussions. Acer would be well aware about the situation and how frustrated people are. Is it a Acer policy or what? If anyone at Acer read this, think it over and keep your customers informed in an open and straight way. How hard could that be? I'm sick and tired of these mumbling promises. My opinion is that the electronic buisness so often keep their custumers in some kind of infomativ darkness. If it depends of incompitens or what I don't know but it must come to a change. People are much more understanding if they get straight information. That's one of the cornerstones in a good and honest relation. Keep that in mind you Acer people out there!