My tablet will freeze on the android logo on startup and so I contacted iview who sent me an email to download firmware to fix my problem. After nearly 6 hours of downloading the LiveSuitPack_version-1.09-20120301 on my very old desktop that had Windows XP I can't seem to open the LiveSuit.exe file. It says...CopyDriverFile Failed!2 What do I do? I have been searching all day and can't figure this out on my own. Of coarse, calling iView all morning and no answer. Please HELP!