Cruz Reader Help!!! Wont Boot

Discussion in 'Velocity Micro Tablets' started by dotmaniac, Nov 24, 2010.

  1. dotmaniac
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    dotmaniac Junior Member

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    I need some serious help!

    I turned my cruz reader off then when I turned it back on it showed "Pandigital Novel" instead of Cruz! After that I tried restoring to Normal Firmware to fix it and then It got into a never ending boot loop.....

    Then I tried restoring again but then it got stuck in a restore loop and then shut off suddenly and now It wont turn on...................

    HELP PLEASE!!!!!
  2. relentless
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    relentless Junior Member

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    Support Center check out the troubleshooter

    What should I do if my Cruz device will not turn on?
    If your Cruz device will not turn on or freezes, follow the steps below to resolve this:

    • Locate the Cruz RESET location between the Power Button and mini-USB port.
    • Using the straightened end of a small paperclip, insert it perpendicularly into the RESET hole and hold for 5 seconds.
    • Turn on your Cruz
    If the steps above do not allow you to power on again, then continue with the steps below:

    • Remove the Cruz from the charger and eject the External SD card.
    • Place the Cruz face down on the desk, starting at the External SD slot, pull off the back cover of your Cruz.
    • In the lower left corner of the back of your Cruz, locate the battery power cable. Unplug the cable and replug it again.
    [​IMG] [​IMG]

    • Return the back cover to your Cruz and snap it into place.
    • Re-insert your External SD card and power on your Cruz.
  3. dotmaniac
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    dotmaniac Junior Member

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    Sorry for the late reply! Neither of those worked!
  4. rslewis
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    rslewis Junior Member

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    Thanks - it cleared up my problem.

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