Hello all, my daughter has the tablet noted in the subject and was grounded from it for an extended period of time, she's since forgotten the password and I cannot figure out the hard reset procedure.
I've tried all the procedures I've found online including:
Power off
Wait 5 seconds
Hold down volume down button and power button until tablet begins startup (digiland logo appears)
Power off
Wait 5 seconds
Hold down volume up button and power button until tablet begins startup (digiland logo appears)
Power off
Wait 5 seconds
Hold down volume up and down buttons and power button until tablet begins startup (digiland logo appears)
Power off
Wait 5 seconds
Hold down volume down button and power button until android mascot (the little green guy) appears
Power off
Wait 5 seconds
Hold down volume up button and power button until android mascot (the little green guy) appears
Power off
Wait 5 seconds
Hold down volume up and down buttons and power button until android mascot (the little green guy) appears
Power off
Wait 5 seconds
Hold down volume down button and power button until android word mark appears
Power off
Wait 5 seconds
Hold down volume up button and power button until android word mark appears
Power off
Wait 5 seconds
Hold down volume up and down buttons and power button until android word mark appears
At no point did any kind of boot menu appear with any options to hard reset/wipe the tablet so that we can set it up again so she can use it.
I've now spent hours trying and re-trying these and a few other combinations but nothing is working and I'm ready to pull my hair out. HELP!
I've tried all the procedures I've found online including:
Power off
Wait 5 seconds
Hold down volume down button and power button until tablet begins startup (digiland logo appears)
Power off
Wait 5 seconds
Hold down volume up button and power button until tablet begins startup (digiland logo appears)
Power off
Wait 5 seconds
Hold down volume up and down buttons and power button until tablet begins startup (digiland logo appears)
Power off
Wait 5 seconds
Hold down volume down button and power button until android mascot (the little green guy) appears
Power off
Wait 5 seconds
Hold down volume up button and power button until android mascot (the little green guy) appears
Power off
Wait 5 seconds
Hold down volume up and down buttons and power button until android mascot (the little green guy) appears
Power off
Wait 5 seconds
Hold down volume down button and power button until android word mark appears
Power off
Wait 5 seconds
Hold down volume up button and power button until android word mark appears
Power off
Wait 5 seconds
Hold down volume up and down buttons and power button until android word mark appears
At no point did any kind of boot menu appear with any options to hard reset/wipe the tablet so that we can set it up again so she can use it.
I've now spent hours trying and re-trying these and a few other combinations but nothing is working and I'm ready to pull my hair out. HELP!
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