I am a regular reader of the site but had not registered due to my very limited knowledge. I have been asked by a friend to see can i unlock this hannspad as his daughter locked it the day after christmas and forgot the password. I have tried using adb but it seems that usb debugging is not enabled on the tablet.The google method is also not an option. It says on the website to hold the + and power button(for 5 seconds) to bring up the hidden menu but this does not work. Maybe im doin the last thing wrong. I am holding them on the password unlock screen is this correct? Any help would be gretly appreciated as when i contacted hannspee they were charging 35 pounds stirling just to pick it up. Thanks in advance.