light in a box

Discussion in 'Vendor Services Discussion' started by klausnina, Mar 28, 2011.

  1. klausnina

    klausnina Member

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    Tablet / Device:
    android tablets2.1
    https://image.*****************/images/p/201012/gvnj1292207380640.jpgAndroid 2.1 Tablet PC-MID-10.2" TFT Touch Screen-ARM 11-Telechips 8900-720MHZ-DDR2 256MB-4G-Wifi


    I bought 2 of these in Dec 2010. both screens are dark, one will not stay on, all i get from the customer service is "so sorry, hope you will buy from us again" No advie on where to send for repair, refund, exchange. Anyone have any ideas, repair suggestions or I am just out the money? I would like to think there is a way to make this Chinese co stand behind their product they sell?????
     
  2. alcassetta

    alcassetta Member

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    Do not spend the money to send them back!
    You will never see them or your money again! Sorry, the same thing happened to me, l am out $350.00 plus 40.00 shipping back,my thief was ***************
     
    Last edited: Mar 29, 2011
  3. ovenwu

    ovenwu Member

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    Bad Luck,
    Wish you aren't lose the confidence of others,there are few of online E-commerce like that.
     
  4. Fuganater

    Fuganater Moderator Staff Member

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    And this is why I don't buy from no name sites.
     
  5. feverhost

    feverhost Super Moderator Staff Member

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    My Tablets: Pandigital White Novel - aPad iRobot RK2818 - Motorola Xoom 4G (Rooted JellyBean 4.1.2) - Kindle Fire - Novo Elf 7" - HP Slate 7" - Lenovo Yoga 2 Pro
    klausnina: Have you tried to troubleshoot the problem?

    • Have you tried to adjust the screen brightness?
    • Have you tried to adjust the "timeout" to a longer setting?

    This doesn't fix a bad customer service problem, but let's try to get your tablet working the way you want it :)
     
  6. amy822

    amy822 Member

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    Same thing happened to me once. Luckily I filed a dispute on Paypal and finally got my money back. Later I bought a similar product on PickEgg with lower price, which works fine btw. So I never came back to light in a box.
     

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