Hi!
I hope you guys can help me!
My Tab S is REALLY slow to charge - can be left on it's charger all night and only increases percentage charge by 4-6% - if it's unplugged it decreases rapidly and even just looking at FB or Gmail whilst it's plugged in causes a decrease in charge. Means this is basically unusable.
I've tried:
- closing/force stopping apps that are the biggest battery users (spotify etc). Cell standby is now the highest user at 33% (followed by FB messenger @15% and Google Play @11%) but think this is most likely because I can't really use the tablet for other apps to be using battery rather than cell standby being a problem.
- Hard reset and, without installing anything, on fresh boot it still has the battery problems
- I've tried different usb chargers and wall ports to see if it's that and doesn't help
- After seeing a previously solved thread that advised trying to charge it from the computer I have a red cross on the battery icon but very slowly increases in charge (like they did; I haven't tried this overnight yet which will be my next step) but when I try this with different charging cables this gives the same result so don't think it's the cable as was the solution in that one?
- I've had a look in the actual port to see if there is anything stuck in there (like a bit of fluff disrupting the connection or something) and can't see anything...
I'm at a loss at what else to try to narrow down the problem so any advice would be great! I am 6 weeks past my warranty so trying all the different avenues first before biting the bullet and taking the back off/sending it in for repair!
Thanks in advance for any help you can give me!
I hope you guys can help me!
My Tab S is REALLY slow to charge - can be left on it's charger all night and only increases percentage charge by 4-6% - if it's unplugged it decreases rapidly and even just looking at FB or Gmail whilst it's plugged in causes a decrease in charge. Means this is basically unusable.
I've tried:
- closing/force stopping apps that are the biggest battery users (spotify etc). Cell standby is now the highest user at 33% (followed by FB messenger @15% and Google Play @11%) but think this is most likely because I can't really use the tablet for other apps to be using battery rather than cell standby being a problem.
- Hard reset and, without installing anything, on fresh boot it still has the battery problems
- I've tried different usb chargers and wall ports to see if it's that and doesn't help
- After seeing a previously solved thread that advised trying to charge it from the computer I have a red cross on the battery icon but very slowly increases in charge (like they did; I haven't tried this overnight yet which will be my next step) but when I try this with different charging cables this gives the same result so don't think it's the cable as was the solution in that one?
- I've had a look in the actual port to see if there is anything stuck in there (like a bit of fluff disrupting the connection or something) and can't see anything...
I'm at a loss at what else to try to narrow down the problem so any advice would be great! I am 6 weeks past my warranty so trying all the different avenues first before biting the bullet and taking the back off/sending it in for repair!
Thanks in advance for any help you can give me!