unlock tablet

Discussion in 'Android Tablet Q&A' started by patrick87, Jan 23, 2013.

  1. patrick87

    patrick87 Member

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    Tablet / Device:
    craig 9 inch model#cmp746e
    have a craig tablet model#cmp746e. too many wrong pattern attempts(daughters)but won't let me unlock with google account. checked the account it said it was good
     
  2. leeshor

    leeshor Senior Member

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    Tablet / Device:
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    Welcome to the forum

    It would work if your WiFi was turned on and connected, even if locked so I guess it was off. Your best option is a factory reset.
     
  3. patrick87

    patrick87 Member

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    yea i do't know if the wi-fi was on but i tried 2-3 times reset but takes me back to same message "to unlock use google account" won't recognize that either
     
  4. leeshor

    leeshor Senior Member

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    My guess is that the WiFi was off. The factory reset using hardware differs from tablet to tablet but if you have a reset hole, that isn't it. You can try this. With the tablet off hold down the vol + then also the power button until you see a screen then let go. You may have an option there for a factory reset or data wipe which is basically the same thing. If the vol + doesn't work try the same thing with vol -.
     

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