Why can`t I connect to Samsung Kies?

Discussion in 'Samsung Galaxy Note/Tab' started by raffer, Jun 22, 2012.

  1. raffer

    raffer Member

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    Just bought my first Tablet - Samsung Galaxy Tab 2 7.0 Wi-Fi but despite trying with both Wi-Fi and USB Cable I can`t make a connection
    with Samsung Kies in order to tansfer files. Does anyone know if they are compatible or perhaps wheat I am doing wrong.
    I am an elderly and very non-technical person so any advice will be extremely welcome

    Many thanks

    George
     
  2. smethrony

    smethrony Member

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    I make sure debugging mode is not turned on in phone settings thats usually the issue. Second choice is that use a local administrator account on your PC and Use the USB cable that came with your phone. Then after Plug it into a USB port on the PC, not on a USB hub. I hope your problem will be solved.
     
  3. J515OP

    J515OP Super Moderator Staff Member

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    Hi George, welcome. I am not familiar with Kies but I'll move this to the Samsung section where more people might be familiar with the issue.
     
  4. leeshor

    leeshor Senior Member

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    Personally I always though Kies was reserved for updating Samsung phones via USB and that;s the only thing I have ever use it for.

    Do you get any reaction from the computer when you plug the tablet in?
     
  5. ricky0702

    ricky0702 Member

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    Have you ever used Samsung Kies Air which is WiFi based PC and Samsung Android phone sync application.
    Someone extracts the Kies Air app from Galaxy S 2 and uploaded to share.check this tutorial
     
  6. glussier

    glussier Senior Member

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    Kies air is available on the Google Play store, no need to extract-it from any other device.
     

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