Zeki 10.1" (TBQG1084NB) - Need Firmware

Discussion in 'Zeki Tablets' started by Hotsuma, Sep 25, 2019.

  1. Hotsuma

    Hotsuma Member

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    Location:
    Pompey Town
    Tablet / Device:
    Zeki 10.1" Android Tablet
    Zeki 10.1" Quad Core Tablet with 8GB, 1GB RAM, Android 4.2.X Jelly Bean

    This tablet is stuck in a permanent boot-loop. The recovery mode is weird because when I boot into it, it won't let me do anything (it's frozen). After a while, it'll power down. I bought this tablet off of eBay years ago and began having problems a few months ago. I want to fix this issue myself so I won't have to pay out of pocket to have it fixed. I have several HD photos of the chips on the board and also a shot of the board model #.

    This is a quad-core tablet, and so I'm having a hard time figuring out which chips are the processors. Is anyone able to tell me and possibly show me where to get the firmware from?

    -----Update-----

    Ok, So, the processor is the one with:

    MEDIATEK
    ARM
    MT8163V
    1637-BBCTH
    CCMKYRHT

    Written on it. When I search for firmware using MT8163 or MT8163_Android_scatter, I got a few hits. I downloaded those firmwares and flashed them to my Zeki 10.1" Quad-Core tablet using SP Flash Tool (which works great) but unfortunately, those firmwares aren't compatible with my tablet. I learned how to use SP Flash Tool when I tried the first firmware. They have great guides on how to use it. SP Flash Tool is only for firmwares that use the Android_scatter file.

    So far all of the firmwares I have tested aren't compatible with my tablet. I know this because it will either freeze the tablet when I power it on, show a blank screen, or boot-loop with audio only. I need the firmware for this tablet. The processor's model number is MT8163V and the board # - EM_T8511A_KEY_V3.0.

    Shot of whole tablet:
    [​IMG]
    Board Model #
    [​IMG]
    Shot of Chips
    [​IMG]
    Last shot of chips:
    [​IMG]
     
    Last edited: Sep 26, 2019
  2. Traveller

    Traveller Super Moderator Staff Member

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    Check Zeki's website as they may have the firmware there. Otherwise be prepared to call Zeki and shell out money for the privilege of having your device repaired.

    I will say though that the recovery freezing is not a good sign at all. That usually means a hardware issue.
     
  3. Hotsuma

    Hotsuma Member

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    I bought it from eBay years ago. I noticed on the back of the tablet it has the model number but the space for the serial number was blank. I think this is one of those Chinese tablets but it worked good for a while. I checked the website and I don't see any firmwares. I did email them a few days ago asking for the firmware but they have yet to reply back. I guess I'll give them a call and see how much they're going to charge me. I have no intention of paying anyone though.
     
  4. Traveller

    Traveller Super Moderator Staff Member

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    Honestly, it's likely not worth getting repaired unless Zeki is only charging a song and a dime due to the age of the tablet. You may be better off with something newer.
     

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