my grandaughter cannot remember her pattern and after reading what seems like thousands of post, the kyros 7127 does not have a hard back button, I'm no closer to resetting her tablet. What I hope is good news: My grandson has the exact same tablet, can I use his to create an image and is there a way to push this image onto the other tablet? I cannot get to fastboot mode on the 1st tablet, I can see the contents when I plug it into my computer with the usb port. All suggestions are appreciate. PS: she does remember using all 9 dots on the pattern. thanks....