External SD Card on the Kyros 7033 Not Mounting

thumper_65590

Member
Dec 15, 2012
2
0
I received a 7033 for my birthday the other day. Well yesterday I installed the external SD card and it's not mounting. Also, if I click on the settings/storage it states that "settings has failed". It does this rather the sd card is in it or not. I have tried a reset using the reset button on the back, and I have also tried the factory reset in the settings. Anyone have any clues as to what I need to do to get this thing to work? All I want is to be able to load the kindle app and my books on it.
 

Traveller

Administrator
Staff member
Jun 16, 2012
2,858
982
Did you format the MicroSD card? It should be formatted in FAT32, as Android cannot see NTFS.
 

cali

Super Moderator
Staff member
Sep 25, 2011
691
95
Welcome to the site. Hope you get this worked out soon.
 

thumper_65590

Member
Dec 15, 2012
2
0
Yes, I formatted the SD with fat32, and even checked it in another tablet. the card works fine in the other tablet, as well as any other device i put it in. I also noticed that the tablet will read if the card is removed, its just not mounting the card.
 

Traveller

Administrator
Staff member
Jun 16, 2012
2,858
982
Did you try a different card to see if you encounter the same problem? It's possible you have a hardware issue with the card slot.
 
Top