Hi Creppy_kat, welcome to the forum. Nice of you to become a member of Android Tablets. To reset that tablet, click this link to http://www.androidtablets.net/forum/android-tablet-q/62022-how-do-i-factory-reset-my-tablet.html, and follow the instruction you'll find there. Your particular tablet isn't listed, but try some of the methods suggested for other tablets and you'll probably find one that works for yours. You won't hurt anything by trying a method that doesn't work. Be sure your tablet is plugged in or has a good charge before attempting to reset. Good luck!