RCA Galileo Pro Tablet


Junior Member
May 20, 2018
I just got my son this tablet new for his birthday yesterday, I got on google play to download him games, it let me download a couple then after that it kept saying unable to download error 963 & it happen with every game I tried to install, so I called support for Google she walked me though all the steps to clear cache, remove the account & then put it back on the tablet & all kinds of stuff, it still didn't help though and all she could say is it wasn't on their end. Does anybody know what is wrong or what I should do? If I can't get the issue resolved I'm going to send the tablet back!!