Why can`t I connect to Samsung Kies?

raffer

Member
Jun 16, 2012
2
0
Just bought my first Tablet - Samsung Galaxy Tab 2 7.0 Wi-Fi but despite trying with both Wi-Fi and USB Cable I can`t make a connection
with Samsung Kies in order to tansfer files. Does anyone know if they are compatible or perhaps wheat I am doing wrong.
I am an elderly and very non-technical person so any advice will be extremely welcome

Many thanks

George
 

smethrony

Member
May 5, 2012
2
0
I make sure debugging mode is not turned on in phone settings thats usually the issue. Second choice is that use a local administrator account on your PC and Use the USB cable that came with your phone. Then after Plug it into a USB port on the PC, not on a USB hub. I hope your problem will be solved.
 

J515OP

Super Moderator
Staff member
Jan 6, 2011
5,172
899
Hi George, welcome. I am not familiar with Kies but I'll move this to the Samsung section where more people might be familiar with the issue.
 

leeshor

Senior Member
Dec 27, 2011
6,330
1,037
Personally I always though Kies was reserved for updating Samsung phones via USB and that;s the only thing I have ever use it for.

Do you get any reaction from the computer when you plug the tablet in?
 

ricky0702

Member
May 12, 2012
14
1
Have you ever used Samsung Kies Air which is WiFi based PC and Samsung Android phone sync application.
Someone extracts the Kies Air app from Galaxy S 2 and uploaded to share.check this tutorial
 

glussier

Senior Member
Sep 16, 2011
5
1
Kies air is available on the Google Play store, no need to extract-it from any other device.
 
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