Wifi Connection question

[dmdr7411]

We connected to Wifi and the tablet shows the signal strength as excellent. However, it says it is disabled. When I click on the network, I get two options, "connect" or "cancel." When I click connect it disables the Wifi. What can I do to resolve this?

 

[lorenii]

You might have to disconnect from the wifi (turn wifi off and then back on) and go thru logging on again. I had the same issues with my 7" tablet when I first got it and it was frustrating as heck, but it eventually 'learns' your wifi and you shouldn't have the issues again. You MAY have to turn the wifi on and off a couple of times. Another option is doing a factory reset (found under privacy tab in settings) and it will wipe everything clean and give you a fresh start... sometimes a good reset solves more than trying to fix an unknown issue.