A7 Goes Black In Case

Discussion in 'Android Tablet Discussions' started by ScottJakeway, Nov 24, 2020.

  1. ScottJakeway

    ScottJakeway Junior Member

    Nov 24, 2020
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    Just bought a new Samsung A7 tablet yesterday. When the tablet is outside of the Insignia case I bought, it works fine. No issues.

    Once I put it in the case it randomly goes black, and buttoms are non-functional. I slightly adjust the tablet and it will turn on but turns back off.

    Take it out of the case and it works just fine again.

    Any thoughts?
  2. Traveller

    Traveller Administrator Staff Member

    Jun 16, 2012
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    Tablet / Device:
    Coby Kyros MID9742, Lenovo Tab 4 (8"), numerous phones
    Personally I'm not a huge fan of that type of case, but my opinion has nothing to do with your question. I think the tablet has a hall effect sensor and the case is triggering it. Not difficult as all it requires is a magnet to trip the sensor.

    That said, if you could show us a picture of the case it should help, as my speculation may be off base.

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