Hello guys, I wonder if you help before I lose my mind I have an Asus Zenpad 10, which my elderly father wants to use after having been in the draw for a few years. We cant remember the gmail account he used to use and after following the reset instructions, it still keeps asking for us to log into a previously used account. There is zero chance any of us can remember the password or email. All we want is to put the tablet into a state as if it has never EVER been used before, so we can set up as new. I have been trying to do this for months and am at the point of almost mental breakdown. Please help!