I just performed a factory reset using the Privacy setting function in the Android settings. Once I selected to reset (erase everything) and start from scratch, the screen has now freezed up and continues to say "factory data restoring". This has been showing for the past few hours. I have ried to use the reset pin, but once i turn the device back on it goes right back to the same screen "factory data restoring". What can I do w/o sending it back?