Im unable to hard reset my tablet I get the screen up with the droid open and the red triangle but I cant get access to the options to reset so Im hoping I could maybe flash it but I need an alternative for the firmware. Make:Hipster Nova 4 Model:hs-7dtb5-8gb CPU: A10 (cortex A8 ,3D Accelerate) Running OS: Android 4 Flash Memory: 8GB System memoryDR3 512MB Display:800x480 Capacitive Multi Touch display.