HS-7DTB6-8GB hipstreet tablet

Discussion in 'Android Tablet Discussions' started by RamseyV, Jan 10, 2013.

  1. RamseyV

    RamseyV Member

    Joined:
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    Location:
    Breezewood,Pa.
    Tablet / Device:
    HS-7DTB-8GB
    HS-7DTB6-8GB hipstreet tablet

    6year old locked tablet and forgot the pattern to unlock it.
    I was told that it has to be reset but I don't know how to do that.
    I tryed the hold the volum up button and the power button on at the same time
    and let go when I see the android page flash.
    Well I did that and it goes from the android page to the conect the dots pattern page.
    Now I guess I have to send it back so someone can fix it.
    But where do I send it?
    I have to get a magnitfy glass in order to read the manual. Not a very good booklet for us old people to try and read.
    Oh and I did call customer suport and the lady I couldn't understand her she had very broken English. But she did try
    to help me.
    Could someone please give me a address or tell me how I am to get this fix.

    Thank you
    Victoria Ramsey
     

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