How to Get JB Update for SGN 10.1

Discussion in 'Samsung Galaxy Note 10.1' started by bocabean, Jan 15, 2013.

  1. bocabean

    bocabean Member

    Joined:
    Dec 10, 2012
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    60
    Location:
    Florida
    Tablet / Device:
    Galaxy Note 10.1
    I am a relatively new user of the Galaxy Note 10.1. I see on various sites that people in the US are starting to receive the update today. They say that they are receiving it OTA. Given that the device is wireless, does that imply that the update should be found in the About device>Software update screen?

    I have also seen people mention Keis, which is new to me. When I attach my device via that method to the computer, I do not see anything on the screen to show where an update would be indicated.

    Thanks

    'Bean
     
  2. Tom T

    Tom T Senior Member

    Joined:
    Feb 18, 2011
    Messages:
    1,632
    Likes Received:
    191
    Trophy Points:
    162
    Location:
    Washington State
    Tablet / Device:
    Hauwei S7
    If you are the patient type the update will find you soon, and you should see its availability in notifications. It doesn't hurt to manually check for it in settings either.

    Sent from my Galaxy Note 10.1
     
  3. matadorx

    matadorx Member

    Joined:
    Jan 15, 2013
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    60
    Location:
    Kansas
    Tablet / Device:
    Galaxy Note 10.1
    Ive tried to get the update in Kies and it doesnt acknowlede that an update even exists.... When I try to see if I can do the OTA update it says something to the effect of.. access to the update is available to users in the order of which they request it, try again later..

    its bumming me out :(
     
  4. matadorx

    matadorx Member

    Joined:
    Jan 15, 2013
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    60
    Location:
    Kansas
    Tablet / Device:
    Galaxy Note 10.1
    Anyone have any ideas how to get kies to do the update?
     
  5. bocabean

    bocabean Member

    Joined:
    Dec 10, 2012
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    60
    Location:
    Florida
    Tablet / Device:
    Galaxy Note 10.1
    A couple of hours ago, I called Samsung on the 1-800-SAMSUNG line to speak with a rep.

    I asked about the status of the update and why I was not receiving anything. She checked with tier 2 tech and she then insisted that it was only being released so far in the UK and has not yet been released in the US. I informed her that not only has it been released in Germany, UK and elsewhere, but that it started to be released today as noted on various message boards. People from all around the US are posting that they are receiving it.

    I also noted that the Samsung website has been changed yet again to show that JB is the official OS for the GT-N8013. All she did was stay with the party line, "not yet in the US".

    I guess nothing should come as a surprise anymore.

    Sent from my GT-N8013 using Tapatalk HD
     
  6. matadorx

    matadorx Member

    Joined:
    Jan 15, 2013
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    60
    Location:
    Kansas
    Tablet / Device:
    Galaxy Note 10.1
    hopefully we will be able to get it in a day or two...
     
  7. macthecat

    macthecat Senior Member

    Joined:
    May 16, 2012
    Messages:
    113
    Likes Received:
    11
    Trophy Points:
    195
    Location:
    doncaster
    Tablet / Device:
    Sansung Galaxy Note 10.1, huawei blaze
    Hi

    I live in england we got jellybean on Jan 3, i upgraded via Kies which was very straight forward with the added advantage that the system automatically backed up the reinstalled my apps data and settings it takes about 15mins so be patient, jellybean definately seems to be an improvement, thought to be fair I receive this tab as a Christmas present so I had only been using ICS for about a week. It seems a bit smoother has more features and is definatley a lot easier on the battery since I upgraded.

    Cheers
    macthecat
     
  8. Tom T

    Tom T Senior Member

    Joined:
    Feb 18, 2011
    Messages:
    1,632
    Likes Received:
    191
    Trophy Points:
    162
    Location:
    Washington State
    Tablet / Device:
    Hauwei S7
    The OTA update will also preserve your data and apps no problem.

    Sent from my Galaxy Note 10.1
     
  9. matadorx

    matadorx Member

    Joined:
    Jan 15, 2013
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    60
    Location:
    Kansas
    Tablet / Device:
    Galaxy Note 10.1
    Maybe England is small enough that everyone got the upgrade at once. It seems that here in the U.S. we are getting it in waves. Mine still wont upgrade either OTA or through Kies..
     
  10. bocabean

    bocabean Member

    Joined:
    Dec 10, 2012
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    60
    Location:
    Florida
    Tablet / Device:
    Galaxy Note 10.1
    Could someone explain to me how the keis process works?

    Sent from my GT-N8013 using Tapatalk HD
     
  11. Tom T

    Tom T Senior Member

    Joined:
    Feb 18, 2011
    Messages:
    1,632
    Likes Received:
    191
    Trophy Points:
    162
    Location:
    Washington State
    Tablet / Device:
    Hauwei S7
    I woke up this morning and the update was ready to install. Should be very soon.

    Sent from my Galaxy Note 10.1
     
  12. star1701

    star1701 Member

    Joined:
    Sep 5, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    60
    Tablet / Device:
    iconia a500
    I got my new Note yesterday, plugged it in to the computer with Kies and it downloaded the Jellybean update. It took a while but i think that was my computer and connection. So it is out in the USA I live in Kentucky.
     
  13. Arthereq

    Arthereq Member

    Joined:
    Jan 8, 2013
    Messages:
    15
    Likes Received:
    2
    Trophy Points:
    62
    Location:
    Texas
    Tablet / Device:
    Samsung Galaxy Note 10.1 Tablet
    This might be a stupid questions but i've never owned a android device that had its operating system updated like the one coming out for the Note. When my tablet gets the update to Jelly Bean will i lose all my apps, pics, music ect...? Does it rest the device back to factory settings???

    Thanks in advance.
     
  14. J515OP

    J515OP Super Moderator Staff Member

    Joined:
    Jan 6, 2011
    Messages:
    5,172
    Likes Received:
    898
    Trophy Points:
    312
    Location:
    Northern CA
    Tablet / Device:
    Nook Color, Nook Tablet 16GB, Vizio VTab, Nexus 7
    All of your apps and settings remain intact. Only the OS changes.
     

Share This Page