Follow this tech support flowchart http://xkcd.com/627/ The following link will take you to a well-written essay about how to ask questions in a technical setting. I'm posting this with hope that some of the "My tablet is broken! Help!" style questions can be turned in to more useful posts for getting the help our users are searching for. "How To Ask Questions The Smart Way" by Eric S. Raymond per the author's request, a brief notice: The author(s) will not provide support for any technical issues.