I can't go online

[Marinda]

I just bought my android tablet and I can't go online because it keeps saying authentication problem....someone please help

 

[leeshor]

I just bought my android tablet and I can't go online because it keeps saying authentication problem....someone please help

Welcome to the forum

It's trying to tell you you are either using the wrong password or it doesn't like the type of security you are using. You can start by restarting the router but I have more information on connection problems in a link below in my sig.

 

[Spider]

Hi Marinda, congratulations on your new Craig tablet and welcome to the forum. I'm moving your thread to the Android Tablet Q&A section for you, where more people are likely to join the discussion and try to help you. Good luck!