I received my vi40 from androidinabox.com with a lot of problems

Discussion in 'Onda Tablet Forum' started by eliem, May 11, 2012.

  1. eliem

    eliem Member

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    I have received my vi40 today from androidinabox.com
    I have order the 16gb one.

    First of all, before I open the box I read on it that it is 8gb and not 16gb

    When I open the box I've removed the protective stickers from front and back and I noticed that is also a screen protector attached (very strange, do I received a used one?)
    Anyway, I switched it on to chech the memory and indeed it's not 16gb. Also it seems to be a v1 which I think is not selling any more.

    The BIG problem is the screen. I have never seen a crappier one. It is full of vertical 'white' lines, one diagonal and one horizontal of darker colour. Also, when I go to settings there is a 'shade' of the previous screen shown in the black backround.
    Now I am waiting the reply of the seller.

    Here are some photos:

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  2. Androidinabox

    Androidinabox Senior Member

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    Hi eliem, we are sorry for sending you the wrong memory tablet. Our CS team followed your case and we will find a solution. Sorry again for the inconveniences caused.
     
  3. eliem

    eliem Member

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    What about the screen? Click on the photos to see original size.
     
  4. eliem

    eliem Member

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    Also, I just noticed that the serial number on the tablet is different from the serial number on the box. WTF is hapening here?
     
  5. Androidinabox

    Androidinabox Senior Member

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    Hi eliem, we replied your e-mail, please check it.
     
  6. ManUtdFans

    ManUtdFans Member

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    OK, I am also thinking of buying VI40 Ultimate version.
    So can Androidinabox briefly describe the problem of the OP so that I can have a clearer picture what problem I might encounter after I have ordered the Ultimate version?

    What concerns me is Onda VI40 have problems?
     
  7. eliem

    eliem Member

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    I don't think there is a problem with all Vi40, maybe some devices are defective. That happens with samsung and apple as well.
    Anyway, I have already sent the defective device back for replacement to Androidinabox who has eventually proved to be very helpful and honest seller.

    BTW, I heard that screen problem can be fixed with a firmwear upgreat, I'm not sure though.
     
  8. ManUtdFans

    ManUtdFans Member

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    Where actually AndroidInaBox located?
    Did you pay the postage if something goes wrong for replacement?

    I worried about the postage from here in Australia to where AndroidInaBox is?

    BTW, I visited their website says
    "Sale on ALL onda products up to 50%"

    I don't see any price reduced?
     
    Last edited: May 21, 2012
  9. rob01792

    rob01792 Member

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    i would know too as im looking at getting the the same 1 from AndroidInaBox and i dont want to be sending it back with problems i just want a smooth transaction
     

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