locked out

Discussion in 'Android Tablet Q&A' started by mom_to_m_l_a_and_d, Dec 28, 2012.

  1. mom_to_m_l_a_and_d

    mom_to_m_l_a_and_d Member

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    Location:
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    Tablet / Device:
    auroura
    hi there,

    my nephew bought himself a hipstreet aurora tablet is running ice cream sandwhich

    he made a password and forgot it well he tried to enter it too many times, now its asking for it to be signed into a google account but nothing happens when we do it does nothing, what do we try next?
     
  2. mom_to_m_l_a_and_d

    mom_to_m_l_a_and_d Member

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    Tablet / Device:
    auroura
    we also tried the reset button on the back
     
  3. leeshor

    leeshor Senior Member

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    Welcome to the forum

    If the WiFi had been on it would have contacted Google and you probably would have been in. Your only other option is a factory reset. Each tablet has a specific set of hardware key combinations to do the reset, the reset hole is not it. You may need to contact the manufacturer.
     

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