I purchased a Ramos W42 from MM on March 6th. I received no notification on shipment or availability. After chats with them I was promised it would be shipped on the 11th. It was not, so on the 12th I cancelled the order, asking for a refund. I was told I should see it within 48 hours. I finally got the refund today after another chat session. MM apparently issued the request to Paypal as a deposit, and not a refund. This made Paypal issue a fee of just under 10.00. Paypal did reverse the fee. Still MM was not very prompt at all in taking care of this, and I feel that if I had not stayed on them ..they would still have my funds tied up. Need to work on your service ...Merimobiles.