raddatzjos
Member
- Jun 15, 2012
- 1
- 0
I bought my VTAB1008 from Newegg on a refurbished sale and it's given me issues since I took it out of the package. It froze while completing the initial setup (I had to force shut down the device and restart it), it only connected to my router once, and now it refuses to show any Wifi APs at all.
At first I just rebooted the device and I got a Wifi connection. I was instantly notified that there was an update for the software. I accepted and it updated me to V.I.A. Plus 1.4 within a couple minutes. After rebooting, I had no connection. Turn off the wireless, turn it back on, reboot, repeat. Finally it just said "Error" under Wireless Network in the Wireless & Networks control pane. This is where I called Vizio's tech support and they walked me through a factory reset (reboot the device while holding Volume up and Volume down to get into the debug menu). Now I can turn WiFi on and off, but it won't show any APs. I should see around 10 (my neighbor's plus my own) like I do on my Android phone, my mother's iPhone, or any of our laptops. It just says "Scanning..." Does anyone know what causes this or how to fix it without sending in my tablet?
Vizio at first thought it was a problem with my wireless network, saying my WEP security wasn't supported by their tablets. I find that to be a load of garbage because if I manually enter my network credentials, I'm given WEP as an option and it worked briefly before. I know it's the tablet because it won't show any AP in the area and every other device can connect just fine.
At first I just rebooted the device and I got a Wifi connection. I was instantly notified that there was an update for the software. I accepted and it updated me to V.I.A. Plus 1.4 within a couple minutes. After rebooting, I had no connection. Turn off the wireless, turn it back on, reboot, repeat. Finally it just said "Error" under Wireless Network in the Wireless & Networks control pane. This is where I called Vizio's tech support and they walked me through a factory reset (reboot the device while holding Volume up and Volume down to get into the debug menu). Now I can turn WiFi on and off, but it won't show any APs. I should see around 10 (my neighbor's plus my own) like I do on my Android phone, my mother's iPhone, or any of our laptops. It just says "Scanning..." Does anyone know what causes this or how to fix it without sending in my tablet?
Vizio at first thought it was a problem with my wireless network, saying my WEP security wasn't supported by their tablets. I find that to be a load of garbage because if I manually enter my network credentials, I'm given WEP as an option and it worked briefly before. I know it's the tablet because it won't show any AP in the area and every other device can connect just fine.