hi ive read through the forum and still none the wiser i bought an onda v971 for xmas used it a dozen times couldnt get playstore to work when i finnaly did not long after it froze on start up the wee white android just stays on nothing happens the number on tablet is SN:V971DAC9V1A10440 its the 1.5ghz dualmali400gpu 1gb/ddr3 the seller said there was a years warrenty with the tablet but after 10 messages he said he would send me the instructions and firmware but nothing came i would be very gratfull if anyone could help me sort this out its been like this for 2weeks now thanks in advance for any help PS instructions in laymans terms would be helpfull thanks again