Help! I have tried everything I can think of, including things I have learned here (which is a lot). and yes, we reset it to factory settings. We got my daughter the PD Novel 7" for christmas. It has been great. Until she somehow got a virus. we wiped it, made sure the virus was gone, loaded the AVG tablet antivirus, and it is running great. EXCEPT - we cannot download apps now. sigh. no matter what she tries to download and install, up pops the error message "Parse Error: There is a problem parsing the package." Can anyone help us through this? Puhhhhlllleeeeeeeeeeeeeaaaaase?