eken m001 will not run from battrie

[ka244mog]

hello looking for some help please .
i have got a eken m001 that works great . the probblem is it will not run off the battrie .
if i plug in charger it shows battrie charging . and after 1hr or so it shows battrie full and lights change colour .. but when i unplug from mains supply . the eken will not turn on and run from battrie power ..

help please ...

 

[strider_mt2k]

Return for warranty replacement.

 

[ka244mog]

Return for warranty replacement.

i bought it secondhand do not know were to send to
bought it from ebay..
seller said the batrrie was working ok when he sent it to me ?

 

[xaueious]

It doesn't matter what he says. The failure rates are extremely high on this type of tablet.

 

[ka244mog]

were would i send it to ...
ebay seller said he got it from a computer fair ...
and no longer has recipt for it ..