How can I factory reset my Eken M009S?

[sdonnelly3]

My 3 year old somehow reset my older daughter's tablet password and we can't get access. Just wondering if anyone knows a way to do a factory reset while not logged into the device?

 

[pbrauer]

There its a sticky on this in the tips and tricks section

Sent from my Transformer TF101 using Android Tablet Forum

 

[sdonnelly3]

And where can I find that? Sorry, having lots of trouble with her tablet and getting very frustrated.