The documentation says I should be able to read ebooks in PDF format. I assume thats different than regular PDF because I can't even see the regular PDFs in my bookshelf. I tried installing the Canadian firmware but the install didn't take. I am a techno-retard so any answer I read will need to be in small non-tech words.Also, I can't read my emails in Hotmail. I got it for christmas from my daughter and so far I am finding this unit to be fairly useless for my needs. Can some help me?