Hi ninjahoe, congratulations on your Impression tablet and welcome to the forum. Glad you decided to join us here at Android Tablets. Try doing a factory reset using one of the methods posted here: http://www.androidtablets.net/forum/android-tablet-q/62022-how-do-i-factory-reset-my-tablet.html. If there isn't one specifically for your tablet, try some of the others to see if one of them works for your tablet. Good luck!