Tablet Stuck on Boot Screen

famdroid

Junior Member
Mar 30, 2015
6
0
Hi i hope someone can help

I have Scroll Basic plus (54860) and it wont go past the picture of the boy with baloons

I have went into recovery mode holding menu and power button/i have wiped data and then done a factory reset but it simply wont boot up for me.

Is there a way i can load new firmware or something

Many thanks in advance
 

Spider

Administrator
Staff member
Mar 24, 2011
15,789
1,813
Can anyone help! or is this thing destined for the Garbage:(

If the factory reset doesn't work, I'm not sure what else can be done. Try resetting again, I've heard of cases where it didn't work the first time or two.
 

famdroid

Junior Member
Mar 30, 2015
6
0
Garbage Can then! Thanks for reply tho m8

Tried many times with same result so its fooked :(
 

Spider

Administrator
Staff member
Mar 24, 2011
15,789
1,813
Have you tried running the battery COMPLETELY down and then recharging it before trying again? Might work and it's worth a try at this point. Good luck!
 

famdroid

Junior Member
Mar 30, 2015
6
0
Have you tried running the battery COMPLETELY down and then recharging it before trying again? Might work and it's worth a try at this point. Good luck!

Thanks Spider


It was already lying for 3 months before i tried what i did...so that rules that out but thanks for the info

The supplier who i also contacted advised me to do this below

=======================================================
Dear Customer


Thanks for your email and sorry to hear you having problems with your product, I’m afraid we do not provide an in house out of warranty / non warranty repair service or supply spares / firmware for your product but we are happy to recommend a service partner based in the UK who may be able to assist


Contact details : GMJ – SERVICES email : Email link removed.


If there is anything else we can help you with, please do not hesitate to contact us


Paul
=======================================================

To be very honest i dont think this equipment is worth sending to a specialist for repair/::::::cheap crap that will break again outwith or within the new 12 week warranty or whatever i get so they can get stuffed.....

What i will do now though is visit numerous forums that i use for various tech stuff and advise fellow members to stay the hell away from products that relate to storageoptions.com

Bunch of clowns
 

famdroid

Junior Member
Mar 30, 2015
6
0
have now advised 3 forum administrators on different forums to stay clear and warn members regarding these cowboys.... storageoptions heehawwwww

should be cowboys
 
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