wont maintain internet connection

[Rodman 1961]

Good morning, I purchased 3 of these tablets. I can only get internet connection if I'm standing directly in front of my router.I can not go to any other rooms in my house. I went to a local McDonald's and could connect with other devices but not this tablet. Please help

 

[leeshor]

Welcome to the forum

Based solely on your description I would get it replaced. It sounds like an antenna problem.

 

[Rodman 1961]

Welcome to the forum

Based solely on your description I would get it replaced. It sounds like an antenna problem.

All 3 of our tablets do the same thing

 

[Rodman 1961]

Also what is your return policy I ordered these tablets early as xmass gifts and have had them over 30 days

 

[leeshor]

If they all so the same thing at multiple locations I don't know what to tell you. If the problem was primarily on your home network then there may be a solution.

 

[Rodman 1961]

Wow you really sound like your a expert on your product. Maybe you should take some time to explore the issue instead of telling me I don't know what to tell you.

 

[Spider]

Also what is your return policy I ordered these tablets early as xmass gifts and have had them over 30 days

I'd suggest you contact whoever you purchased the tablets from as soon as possible and return them.