FWIW, if you received a notification that it was currently being shipped to store, you won't receive notification again until you get the email saying that it was ready to be picked up.
acer A500 8GB from bestbuy Backordered
- Thread starter yossiba
- Start date
FWIW, if you received a notification that it was currently being shipped to store, you won't receive notification again until you get the email saying that it was ready to be picked up.
I never received an email saying that it had actually been shipped to the store. The only email I received (after the email confirming my order) was the email that said my order pick up date has changed. But I have not received anything about shipping up to this point.
OK, so that means it hasn't been shipped yet. If you look at my previous email, it looks like somewhere during the 2 hours between your order and mine, Best Buy ran out of stock in their warehouse. My original pick up date was supposed to have been the 5th as well, but when I got the shipping notification, it had been shipped on the 3rd. Since they shipped UPS ground, there would have been no way that my order would have been ready for pick up two days after it was shipped, especially since those two days were the weekend. I knew that it would have been delayed. In fact, I received an email from them on Wednesday the 7th saying that my pick up date had changed, but it didn't say when it was changed to. Then the next day, I received notification that my order was ready to be picked up.....2 of them by noon and then the 3rd one I received around 3 pm.
Thanks for your messages, jseah. Correct, my item has not been shipped yet. I'm just wondering when I will finally receive it, considering that Best Buy is now saying that the product is backordered and they have absolutely no information about when it will become available again. I also called the store where I'm supposed to pick it up, and they said that because it was ordered online, there is nothing they can do on their end, and that I should be able to find out more information by calling Best Buy at the 888 number. However, having already called that number, I know they are no help at this point.
Yeah, if you go to the website, it will say that calling customer service will do no good as they do not have any more information than what you can see online as to the status of the order. One consolation is that at least they do not charge you until the item has been received.
Well, that gives me some hope that mine might show up soon. Thanks!
I finally got an email from Best Buy saying that the tablet is out of stock and they are unable to obtain any more, but that they are offering another Acer tablet at the same price. So I called in to Best Buy, and they took my order for the same Acer 500 tablet, but I could choose either the 16GB or the 32GB versions (I chose the 32GB). I received a follow up email saying that my order is being processed, so I'll keep my fingers crossed that this one actually comes through. If it does, that's an awesome deal!
- Thread starter
- #26
i don't think that the time spend and frustration it worth it...
it took me full 2 hours with 3 time that my call was dropped before i could reach the right agent to assist with the change...
and it's still unclear if i'll get the item in time or not.
i would have preferred getting the original item with a good customer support.
it took me full 2 hours with 3 time that my call was dropped before i could reach the right agent to assist with the change...
and it's still unclear if i'll get the item in time or not.
i would have preferred getting the original item with a good customer support.
scotstig007
Member
- Dec 5, 2011
- 2
- 0
Can I ask what country your in
Sent from my A500 using Android Tablet Forum
Sent from my A500 using Android Tablet Forum
Can I ask what country your in
Sent from my A500 using Android Tablet Forum
I'm in the U.S.
