Just got a new Vizio 8 and immediately got the prompt to upgrade to Honeycomb. Had a few issues connecting to wifi at work and chatted with Vizio; here's what they said... Kali: I see your tablet isn't connecting to your wireless network? Adam Bernard: At the moment, no. It's connected before. Adam Bernard: And, now that I look at the tablet, I see it is connected--it took well over 5min. Kali: Here at VIZIO we pride ourselves in providing best in class customer support and all of our support is U.S. based, and I can assist you with that. Kali: Do you have anything saved to your SD card that you want to keep? Adam Bernard: Just wondering if there's something in Settings I need to adjust. Adam Bernard: No, I have nothing on my SD card--I just installed one last night. Kali: Okay, we can get the tablet to connect faster, but we do need to reset it. To do that, tap on Settings, then tap on Privacy and tap on Factory Data Reset. The tablet will turn off and back on and you'll have to go through the setup screens again, but it should help you connect faster. Adam Bernard: Uh, no. I've had the tablet for about two whole days--and it arrived with the factory settings. The notion that I have to hard-reset it again and reload and readjust everything is preposterous. Kali: The Internet connection will stay slow, if you reset it, it will fix any wireless issues. Most likely you'll end up having to reset it at a later date so it would be easier to do now than to wait until after you have multiple applications and other things on your SD card that you'd lose. Adam Bernard: I'm sorry, but if I have to hard reset the unit after only two days, what's to say that I won't have to do that again in a week? I already have multiple applications loaded (and I'm not sure what the SD card has to do with this anyway). Kali: Any data from the applications is stored on the SD card. The Honeycomb update that the tablet should have installed is what is causing the wireless connection issue, the way to fix it is to reset the tablet. After that it will be fine. The same thing happened to my tablet and it works perfectly after the reset. Adam Bernard: So will I need to re-update with Honeycomb? Kali: No, it will do it on its own. Adam Bernard: So it will reboot to Gingerbread and then reinstall Honeycomb? Kali: Yes, but without the wireless issue. Adam Bernard: Still not clear how this is different from opening a brand new tablet and updating to Honeycomb, which I did two days ago. Kali: The longer you wait to reset it the more issues you're going to have restoring it and the more data you're going to lose. If you reset it now, you wont lose anything but your applications and the wireless problem that you're having now wont be there. After you set up the tablet it isn't at factory settings any more and the more you download and install the more problems can occur. So its easier to reset it as soon as possible to fix any problems than to wait and cause more. Yes, and the irony that I was chatting with the "fearful and ferocious form of the Mother Goddess" via tech support was not lost on me. Thoughts on this 'solution'?