HELP Tablet keeps freezing
- Thread starter Makinnard
- Start date
- Jul 6, 2011
- 1,980
- 503
First, have you installed any firmware updates?
Go to the Settings App - About - Update - Check for Update. If one is available, tap down by the clock and it will have a notification for the update.
The latest firmware update should be Build Version 8.6.5.19.
If you have the latest version, or after you update to the latest version you should do a hard reset (will not wipe data).
Hard reset - Disconnect from the charger and shut down your tablet (hold the lock button for 3 seconds and select OK on the Shutdown dialog box). Next, hold the VOL DOWN and while holding this, press the POWER BUTTON and hold both for 12 seconds or until some text appears in the top left corner. The next screen has 2 icons, left says Wipe, right is an Android. The right icon will have a green haze glowing behind it to indicate it is selected. Wait about 10 seconds and it will say "Cold-booting Linux" and it will start the Android OS.
If it is still acting funny, perhaps a factory data wipe may be a good idea since your tablet is pretty new and you don't have much data on it. Back up any data you want that you put on the /sdcard/ (internal directory) and any app data using the "App Backup" app that is part of the latest update.
Go to the Settings App - About - Update - Check for Update. If one is available, tap down by the clock and it will have a notification for the update.
The latest firmware update should be Build Version 8.6.5.19.
If you have the latest version, or after you update to the latest version you should do a hard reset (will not wipe data).
Hard reset - Disconnect from the charger and shut down your tablet (hold the lock button for 3 seconds and select OK on the Shutdown dialog box). Next, hold the VOL DOWN and while holding this, press the POWER BUTTON and hold both for 12 seconds or until some text appears in the top left corner. The next screen has 2 icons, left says Wipe, right is an Android. The right icon will have a green haze glowing behind it to indicate it is selected. Wait about 10 seconds and it will say "Cold-booting Linux" and it will start the Android OS.
If it is still acting funny, perhaps a factory data wipe may be a good idea since your tablet is pretty new and you don't have much data on it. Back up any data you want that you put on the /sdcard/ (internal directory) and any app data using the "App Backup" app that is part of the latest update.
Makinnard
Member
- Nov 28, 2011
- 99
- 2
- Thread starter
- #5
eh the reboot seamed to work but its/still doing the same thing then at times tablet frezzes and i have to restart it. would the os 3.2.1 have some thing to do with the frezzes and apps crashing?
Sent from my Transformer TF101 using Android Tablet Forum
Sent from my Transformer TF101 using Android Tablet Forum
- Jul 6, 2011
- 1,980
- 503
That is the latest firmware and build.
I hate to suggest it, but if I was having those issues I would back up any data I put on the /sdcard/ (internal) memory to a microSD and then wipe the tablet and start over. Hate to suggest that, but that is all I can think of with everything else we tried.
When reinstalling apps, I would just install one or two at a time and see if the stabiity changes (or if it is still force closing right after a wipe).
I hate to suggest it, but if I was having those issues I would back up any data I put on the /sdcard/ (internal) memory to a microSD and then wipe the tablet and start over. Hate to suggest that, but that is all I can think of with everything else we tried.
When reinstalling apps, I would just install one or two at a time and see if the stabiity changes (or if it is still force closing right after a wipe).
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