My 2nd Vi40 arrived today - with a damaged screen!!!

leftygt

Member
Apr 11, 2012
44
0
Bought my 2nd one from a company on Amazon called DracoTek, decided not to go with Ebellking again after difficulties with my first one. Unwrapped the package and took off the screen protector only to reveal 2 round "bubble" type marks on the screen that appear to be under the glass. Also there was no slip-case with the package like I got with the first one. Now I've got to go through all this carry on of trying to get an exchange from China, I tell ya, I think this is my last purchase from the Orient!
 

Spider

Administrator
Staff member
Mar 24, 2011
15,784
1,813
Sorry to hear you're having so much trouble getting a new tablet. You might want to look into getting one from one of our Supporting Vendors or possibly a local "Brick and Mortar" store, if that's possible, where you can make sure the tablet's in good condition before taking it home. Good luck!
 

macthecat

Senior Member
May 16, 2012
113
11
leftygt said:
Bought my 2nd one from a company on Amazon called DracoTek, decided not to go with Ebellking again after difficulties with my first one. Unwrapped the package and took off the screen protector only to reveal 2 round "bubble" type marks on the screen that appear to be under the glass. Also there was no slip-case with the package like I got with the first one. Now I've got to go through all this carry on of trying to get an exchange from China, I tell ya, I think this is my last purchase from the Orient!

Hi leftygt

I also purchased my tablet through amazon saw the Draco tek tablet, but on the same page seenitpriceit were offering the Onda Vi 40 slightly cheaper, I know this doesn't help with your problem. But should you get refund sorted, I must say they were excellent and provided free next day delivery, they are based in Leeds and were very helpful and friendly. I sufered a similar problem to you but with Ipadalternatives who were rubbish and provided no help at all.

I hope you get a refund sorted soon but this company are a cut above should you choose to try again.

Good luck mate.
 

leftygt

Member
Apr 11, 2012
44
0
Hi leftygt

I also purchased my tablet through amazon saw the Draco tek tablet, but on the same page seenitpriceit were offering the Onda Vi 40 slightly cheaper, I know this doesn't help with your problem. But should you get refund sorted, I must say they were excellent and provided free next day delivery, they are based in Leeds and were very helpful and friendly. I sufered a similar problem to you but with Ipadalternatives who were rubbish and provided no help at all.

I hope you get a refund sorted soon but this company are a cut above should you choose to try again.

Good luck mate.


Hi macthecat

Just checked, seenitpriceit are £36 more expensive than Draco Tek for the same tablet. I've sent off an email to Draco Tek via the Amazon web-site. Everything may well be fine and there might be no problems at all, but for a srart there is no way on this earth I'm paying for shipping a defective item back to China, I'd rather just file a claim with Amazon for a full refund.

Spider,
unfortunatley I never thought of supporting vendors as most seemed to be based in the States, and most the Chinese vendors give free shipping via the UK whick means I wont get hit for import duty or tax. If I got caught for these taxes I would be into ipad prices!
 

macthecat

Senior Member
May 16, 2012
113
11
leftygt said:
Hi macthecat

Just checked, seenitpriceit are £36 more expensive than Draco Tek for the same tablet. I've sent off an email to Draco Tek via the Amazon web-site. Everything may well be fine and there might be no problems at all, but for a srart there is no way on this earth I'm paying for shipping a defective item back to China, I'd rather just file a claim with Amazon for a full refund.

Spider,
unfortunatley I never thought of supporting vendors as most seemed to be based in the States, and most the Chinese vendors give free shipping via the UK whick means I wont get hit for import duty or tax. If I got caught for these taxes I would be into ipad prices!

Hi
Just checked the prices again it seems Droco tek have dropped their prices recently, anyway I hope you get sorted soon good luck mate.
 
J

jimbo7630

Guest
Leftygt, I think you'll find that the majority of supporting vendors ship from China [free], and, unless you are in the South ergo the former Free State you should have no customs problems. ( have no knowledge of Customs foibles in the Republic but invariably Her Majesty's lot don't seem to bother.)
 
Last edited by a moderator:

leftygt

Member
Apr 11, 2012
44
0
Leftygt, I think you'll find that the majority of supporting vendors ship from China [free], and, unless you are in the South ergo the former Free State you should have no customs problems. ( have no knowledge of Customs foibles in the Republic but invariably Her Majesty's lot don't seem to bother.)

Jimbo, I am in the South - and the customs here LOVE seeing overseas packages with a value of 150 euros or more (I think they have actually reduced it closer to €100 now), and shipping costs are included in that allowance!!
 
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