hi all. i'm a real newbie when it comes to tablets. I got my daughter a natpc android 4.0 m0101s tablet for christmas. after charging it ii turned it on. The screen first froze at the 'android' screen and then broke up into pink lines. i got in touch with the seller who suggested holding down the power button for 30 seconds until i hear a click from the back.. I did this but didn't hear a click. it tried to find the reset button but without any luck. the manual that comes with it is just a straight translation from a foreign language and not much use. any help would be greatly appreciated. Thanks in advance.