A7 Goes Black In Case


Junior Member
Nov 24, 2020
Just bought a new Samsung A7 tablet yesterday. When the tablet is outside of the Insignia case I bought, it works fine. No issues.

Once I put it in the case it randomly goes black, and buttoms are non-functional. I slightly adjust the tablet and it will turn on but turns back off.

Take it out of the case and it works just fine again.

Any thoughts?


Staff member
Jun 16, 2012
Personally I'm not a huge fan of that type of case, but my opinion has nothing to do with your question. I think the tablet has a hall effect sensor and the case is triggering it. Not difficult as all it requires is a magnet to trip the sensor.

That said, if you could show us a picture of the case it should help, as my speculation may be off base.