confused

cemmixer1

Member
Mar 5, 2013
1
0
my daughter forgot her screen lock password and she never registered the tablet i cant get past the lock screen is there a way to reset the password from the locked screen?
 

Frederuco

Super Moderator
Staff member
Jul 6, 2011
1,980
503
Welcome to the forum!

If the WiFi is on and there is a Google Account on the tablet, fail the lock screen 5 times and it should give you an option to unlock with your Google account.

If not google account or WiFi, you will need to do a factory reset and wipe the tablet. To do this, I am not sure as I am not familiar with that tablet. Your best bet is to call the manufacturer and see if they can help. Typically it is a specific combo of POWER, VOL UP and VOL DOWN buttons.
 
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