Youtube - "CAnnot display video"

[kaptin_d]

Hi Everyone
I'm new and have just bought a Scroll 7" for Xmas for my 7 year old daughter (well for me really but only after 7pm when she is in bed!). I originally got a POV Mobbi 7" but it was pants so sent it back.

I cannot get youtube to work. All I ever get is "Cannot display video". Interestingly the Mobbii had the same problem. The Mobbi didnt have the official youtube app though. I had to install non app market youtube alternatives on that.

My internet isn't fabulous (2.5MB) and I thought it could be down to that?

I've spoken to Storage Options and they've never seen the issue and can't reproduce it.
I've read bits to suggest I should clear the youtube cache from within the application settings menu. However, youtube is not listed in that menu. Only the 3rd party apps i've installed are there.

Please help me! I am getting close to throwing in the river!

 

[hoben02]

get an app called "task killer"
then run that on startup see if you have a bunch of programs that startup chewing up memory

 

[probbiethe1]

try installing different youtube apps, my suggestion is the low res youtube app

 

[kaptin_d]

get an app called "task killer"
then run that on startup see if you have a bunch of programs that startup chewing up memory

Thanks for the suggestion but I've already i tried that and there was nothing there...

 

[kaptin_d]

try installing different youtube apps, my suggestion is the low res youtube app

Any idea where I would get a low res youtube app? Presumably I'd have to remove the current youtube app first? That creates a prob for me as it's not in the list in the apps settings menu - only 3rd party ones are.

The chaps on the support desk reckon that they can't duplicate this fault. Of course they could be lying, but if they aren't any idea why it wouldn't work for me?