ATTENTION! ATTENTION!
This is my conversation with merimobiles few minutes ago:
You understand?
merimobiles has had many problems in the last month but I think it is doing everything possible to recover time. I did not believe possible but my package is coming (I hope tomorrow is in Germany).
and I will close the paypal dispute
I will keep you up-to-date
bye
This is my conversation with merimobiles few minutes ago:
Please wait for the next available representative
Stefano: hiYou are next in queue. We will be with you in just a moment.
Stefano: Order#: 46##
Merimobiles Customer Service Team: how can i help you
Stefano: you posted the package to the wrong person
Merimobiles Customer Service Team: let me veify
Stefano: me you answered on PayPal
Stefano: dhl tracking number 9973###### (the fourth)...wrong
Stefano: I have buy and pay 6 sept
Merimobiles Customer Service Team: ok
Merimobiles Customer Service Team: wait a minute
Stefano: what you posted in package ship in Turin?
Merimobiles Customer Service Team: ok
Merimobiles Customer Service Team: we have order# 47##
Stefano: no
Merimobiles Customer Service Team: which the person name is renato
Merimobiles Customer Service Team: renato ### via #### barone ####, torino 10010 Italy +3934######
Merimobiles Customer Service Team: Ste## ##### Via ####### Genova, Liguria 16156 Italy +3934######
Merimobiles Customer Service Team: so you are Ste## ##### Via ####### Genova, Liguria 16156 Italy +3934######
Merimobiles Customer Service Team: rihgt
Stefano: Ste## ##### Via ####### Genova, Liguria 16156 Italy +3934######
Merimobiles Customer Service Team: ok i understand now
Stefano: my order is Order#: 46##
Merimobiles Customer Service Team: ok
Merimobiles Customer Service Team: i understand now
Merimobiles Customer Service Team: i send you the track for the other guy
Merimobiles Customer Service Team: yours is
Merimobiles Customer Service Team: 997#######
Stefano: now tells me that the order was wrong?
Merimobiles Customer Service Team: sorry about that
Merimobiles Customer Service Team: my mistake the whole time
Merimobiles Customer Service Team: no
Merimobiles Customer Service Team: i just send you the track#
Merimobiles Customer Service Team: to another guy close to you in italy
Merimobiles Customer Service Team: 997######
Merimobiles Customer Service Team: check it
Stefano: yes, I have see
Merimobiles Customer Service Team: Waybill: 997###### Arrived at Sort Facility LEIPZIG - GERMANY Sign up for shipment notificationsExternal Link / New Window Wednesday, September 29, 2010 at 15:37 Origin Service Area: HONG KONG - HONG KONG Destination Service Area: GENOA - ITALY
Stefano: yes yes
Merimobiles Customer Service Team: ok sorry about that
Stefano: you've had some problems with orders seems
Stefano:
Merimobiles Customer Service Team: yes
Merimobiles Customer Service Team: with the long holiday
Merimobiles Customer Service Team: some packages were delayed
Stefano: What happened? so many people in the forums if it asks
Merimobiles Customer Service Team: well some of the witstech components were out of stock
Merimobiles Customer Service Team: exemple we got them with missing batteries and stuff like that
Stefano: But if you send your package then everything is okay
Merimobiles Customer Service Team: + the holiday
Merimobiles Customer Service Team: so we got some bad delays
Merimobiles Customer Service Team: im very mad because of that
Stefano: I understand
Merimobiles Customer Service Team: as we have a good reputation
Merimobiles Customer Service Team: but it left many customers unhappy
Merimobiles Customer Service Team: which im not happy about
Merimobiles Customer Service Team: i will make sure it do not happen again
Merimobiles Customer Service Team: i hope that you can close the dispute now that you have the right tracking number
Stefano: yes, I'll write on the forum that I attend
Merimobiles Customer Service Team: and that we can resolve this in a friendly manner
Stefano: that all ended well
Merimobiles Customer Service Team: thanks
Merimobiles Customer Service Team: please close the dispute
Stefano: yes, absolutely
Stefano: Sorry for the problems we were
Merimobiles Customer Service Team: no problem
Merimobiles Customer Service Team: than you
Merimobiles Customer Service Team: thank you
Stefano: I'll put others aware
Stefano: and close imediately the dispute
Merimobiles Customer Service Team: let me know once you closed it
Merimobiles Customer Service Team: thanks
Stefano: ok, see you. Good luck.
Stefano: tonight close the dispute (in Italy now 7.31 PM)
Merimobiles Customer Service Team: thank you
Stefano: bye
You understand?
merimobiles has had many problems in the last month but I think it is doing everything possible to recover time. I did not believe possible but my package is coming (I hope tomorrow is in Germany).
and I will close the paypal dispute
I will keep you up-to-date
bye