So they really havent been very useful so far, and not very clear with some of the things they say. But like i said at least they are replying and trying to help, more then ive read about other sellers who just don't reply at all or take forever to reply.Miguel Coelho | 11/25/10 6:19 PM
I've run into problems with that, first of all i tried what you said and found out that i don't need to press all the buttons, i only need to press the turn on key and the HOME key, if i press all of them it gets stuck on the first screen.
Then i tried the apply sdcard:update.zip
But as you haven't sent me the update.zip i don't have it on my SD card, how are you expecting me to install something you haven't sent me?
Could you please send through the update.zip file so i can put it on my SD card and try it again.
Please don't take another day to reply to me, because I've had my Fly Touch 2 over a week now, and I've only used it two days.
Customer Service | 11/25/10 6:02 PM
Please press the turn on key ,home key and the 3 buttons on the surface at the same time . Untill you see 4 choices on the screen .
1.Choose the second one : apply sdcardupdate.zip
2.Choose the third one :wipe data/factory reset
3.Press "YES-delete all user data "
4. Choose the fourth one :wipe cache partition
Ok , reboot it ?
Or could you please search on youtube.apk and install a new youtube app ? Thanks !
Customer Service | 11/23/10 6:12 PM
Ok , we tell you how to upgrade it .Please wait . We would send you tomorrow . Thanks !
Miguel Coelho | 11/23/10 4:23 PM
I have tried this, it does not help. It is still stuck on the green screen.
Customer Service | 11/23/10 4:03 PM
Could you please try "hard reset",under the device , there is a hole.
Miguel Coelho | 11/22/10 6:18 PM
Yup, i can turn it on, but when it gets to a green screen that says "Powered by WowPad" it doesn't go any further, it just gets stuck there,
Customer Service | 11/22/10 5:15 PM
So you can turn on it , but can‘t boot it and enter into the screen right ?
Miguel Coelho | 11/20/10 5:47 PM
Oh sorry, i misunderstood what you said previously.
Basically you are going to take my problem to your technical department and then let me know what they say?
Customer Service | 11/20/10 2:59 PM
Sorry , usually the customers can tell me their problems directly . If I can't solve it , I would take to our technical department . Hoping you can have a wait because today is saturday.
Miguel Coelho | 11/19/10 6:18 PM
Could you please let me know where i can contact your technical department? As i cant find anywhere on your website to get in touch with them. Thanks.
Customer Service | 11/19/10 5:39 PM
OH , no worry for it . I would take your problem to our technical department . Thanks !
Miguel Coelho | 11/19/10 4:14 PM
Hello, im hoping you can help me with a severe problem im having.
After having my Fly Touch 2 for less then two days, earlier today while listning to music and on a painting aplication the device turned off abruptly, it was also plugged in to charge and when it turned off the charging light also went off. I turned on the device but it wont get passed the green screen.
Please help, i don't want to have just spent roughly £150 on something which only worked for two days.
orModel name: chum
Firmwareversion: 2.1-update1
Kernel version: 2.6.32 hzhao@emma #1
Build number: chum-r2.1.1000
If you purchased it month or two back you probably got first one. I could share my rom files if you tell me were to upload.Model Number: Deb
Firmware Version 2.1update1
Kernel Version 2.6.32.9 hzhao@emma1 #1
Build number: deb-r2.1.1001
Model Number: Deb
Firmware version: 2.1-update1
Kernel version: 2.6.32.9
hzhao@emma#1
Build number: deb-r2.1.1001
Hi guys, newbie here- and just got my Flytouch2. Have you guys gotten it to play HDMI output to LCD tv ? Cant seem to get output to my Vizio 47" tv, I get the HDMI icon on the Flytouch2 screen on the upper left corner, but no output to the lcd.
Other than that, i like the FT2 so far. Also any app you prefer to connect to network shares on my wifi network? id like to play videos off the shares.